Frequently Asked Questions

Get answers to common questions about PodcastLamp's podcast monitoring, transcription, and mention alert services.

General Questions

How accurate are the transcriptions?: Our transcription technology achieves over 95% accuracy for most podcasts with clear audio. We continuously improve our algorithms to handle different accents and audio qualities.
What podcasts do you support?: We support thousands of popular podcasts across various categories, with a focus on business, technology, finance, and industry-specific shows that are relevant for our audience.
Can I request a specific podcast to be added?: Yes! We welcome user suggestions. Simply submit the podcast details through our support email and we'll work to add it to our system.
Is there a limit to how many alerts I can set?: Our different subscription plans come with varying alert limits. Some plans offer unlimited alerts and additional features for business users.

Can I search for specific topics across all podcasts?: Yes, our search functionality allows you to search for keywords, phrases, and topics across our entire database of transcribed podcasts. You can also fiter by categories or release date.
How do mention alerts work?: You can set up custom alerts for specific terms, phrases, or names. When these are mentioned in any podcast we monitor, you'll receive an email notification with details about the mention and a link to the specific segment. Alerts can be set hourly, daily or weekly.
Can I integrate PodcastLamp with other tools?: Yes, we offer integrations with popular CRM systems, analytics platforms, and communication tools. Contact us to discuss specific integration needs for your organization.

What pricing plans are available?: We offer flexible pricing plans tailored to different business needs, from individual professionals to enterprise organizations.
Is there a free trial available?: Yes, we offer a 7-day free trial so you can experience the full capabilities of PodcastLamp before committing to a subscription.
How can I get support?: Our team provides support via email at support@podcastlamp.com. Enterprise customers also receive dedicated account management and priority support.
Can I cancel my subscription at any time?: Yes, you can cancel your subscription at any time with no penalties. Your access will continue until the end of your current billing period.

If you couldn't find the answer you were looking for, please reach out to our team.